Refund And Cancellation Policy

Refund And Cancellation Policy

Refund

At Khiswa, each item is made specifically against order with lot of care and attention. The refund on any item will be done after the deduction of 40% of the actual price of the item taken against the restocking charges. Returns must reach us within 14 days from the date of delivery. Please return the items in original condition (unworn, unwashed, unaltered) with the tags attached.

The Shipping Charges or import duties, customs fees or local taxes paid by you are non-refundable. The shipping charge will be deducted from the refund amount for items which are dispatched free of cost, ‘free shipping’.
The exchange or refund for the products which are altered, made to order or made to measure will not be accepted.
Refund will be done as store credit for your future use within a period of one year of your original purchase.

Cancellation

Each product is made against the order so the order cancellation should be done on the same day. The order cancellation should be notified through email at [email protected] stating the order reference number.

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